About Us

Serving southwest Virginia since 1984, Water by Design has grown to be a premier Caldera spa dealer through service and integrity. Water by Design is a family owned and operated business that still believes in old fashioned customer care. Our customers tell us we are a breath of fresh air.

In addition to our wonderful line of Hot Spring and Caldera Hot tubs, we also offer an affordable Plug’n’Play Spa: Freeflow Spas and Nordic Hot Tubs, which has been ranked as 1 of the top 5 spas manufactured by the Robb Report, a complete line of Custom Saunas, Spa Parts, Water Care, and Accessories for all of our products.

Having licensed plumbers and electricians on staff makes this a must see for the do-it- yourselfers.
 

Services We Offer:

  • Water Testing
  • Project Design
  • Service Repair On All Spa Brands
  • Filter Cleaning
  • Private Mood Room for a Personal Hot Tub Experience

Contact us at:

Roanoke, Hot Spring Store: (540) 345-7727
Roanoke, Caldera Store: (540) 774-7727

Delivery Program

Our trained professionals will deliver your spa to the perfect spot, then take the time to go over all aspects of your spa with you. We allot enough time to make sure that when we leave, you are comfortable with maintaining your spas needs.