Coach Frank Beamer

I could not be more pleased with my spa. The equipment is high quality and the personal touch that Paul Madden, with Water by Design provides is second to none.
Frank Beamer – Virginia Tech Hokies Head Coach

We are very pleased with our choice of the Caldera Tahitian spa and we are happy that we made our purchase from Water By Design. Paul’s willingness to make a special visit to our home to describe the spas made by Caldera and to review the services provided by Water By Design ultimately resulted in our purchase of the Caldera spa over a high quality competing brand from a local dealer.
His review of the site helped us determine the orientation of the spa that gave us the best seating and viewing conditions. Our visit to the Water By Design show room confirmed our confidence that we would be dealing with a reliable firm that would stand behind the products they sell. The delivery and installation of the tub was done carefully and well by Paul and Paul Jr.
Warren & Jeannette Chace from Smith Mountain Lake, VA

Paul was really helpful and I appreciate all the time spent explaining the differences and features of the different models we were considering. I would recommend Water By Design to anyone who is contemplating a spa purchase.
Charlie Shelton from Cloverdale, VA
Water By Design was referred to me by Gary Duncan. He was very impressed. After my first contact with Paul, I was confused as to which spa to purchase and a worse problem of how to install in a limited area. Paul came by one afternoon and offered several options on locations for installation. He answered our questions and helped us select the best spa for our needs. Without his help, we would have probably either not gotten a spa due to our confusion, or bought the wrong one for our application and needs.
Harold Weikle from Salem, VA

Water By Design is a great company and I recommend them fully to everyone.
John Cook from Roanoke, VA


We are very pleased with our new hot tub. We appreciate Water By Design for their help and advice. We were glad to become acquainted with Paul and enjoyed our time with him.
Frank & Betty Evans from Wytheville, VA