Where to Buy Your Hot Tub

Where to Buy Your Hot Tub

When looking to buy a new hot tub, there are three main places you can go to purchase your spa: 

  • A Local Dealer
  • A Travel Hot Tub Expo
  • Online Order

While the low prices of big box stores and hot tub expos may be enticing, all other aspects of the hot tub and buying experience fall flat. This is because the most trusted and popular hot tub brands only sell through dealers. These dealers are spread around the nation that have the expertise and ability to provide excellent customer service. 

The brands you find at hot tub expos and big box stores are often knock-off hot tubs or cheap brands that haven’t been around long. The issue with buying these hot tubs is no one local is available to service these hot tubs. You are forced to locate your own spare parts for these hot tubs. Most of the time they are difficult to acquire, with little to no instructions about how to install. 

Water care is another important quality to be mindful of. Cheaper hot tub brands do not have good filters or heaters and usually have not worked out an easy way to routinely keep your spa water in balance. This usually means sticking to old methods of keeping your hot tub water clean that involve more chemicals, and more work from you. 

Your Local Dealer

Best-selling brands such as Hot Spring, Caldera Spas & Freeflow Spas only sell their hot tubs through a certified dealer network. They can ensure their dealers provide exceptional service. This also means there is a nationwide service network that will know all models of their spas inside and out. Dealers like us hold an inventory of parts and can quickly order parts they do not have. This means you can rest easy knowing that you will never be abandoned trying to find the correct serial number part as many people have to do when they avoid buying from dealers. Our multiple locations also allow us to keep ample parts in-stock and provide service all around our region.


When purchasing a hot tub, it will need a flat, solid foundation to sit on, and will usually need to be professionally installed into your home’s 240v wiring. Delivering a hot tub usually consists of a flat bed truck delivering the hot tub, pouring and leveling a solid concrete foundation, and lifting the hot tub into place.

Lifting a hot tub into place can often result in sections of your fence being taken down temporarily to allow for the hot tub to enter your backyard. If your home is in an especially difficult area, a crane will be used to lift the hot tub into place. As you can see, delivering and setting up a hot tub requires a lot of coordination and resources. Going about this yourself can be quite an ordeal, and you may end up with a result you are not happy with. When you buy your spa from us, we’ll help you with the installation process whether it’s a large hot tub model or a small plugin type.

We have a great list of qualified contractors and electricians that we can coordinate for you. This ensures that your entire experience, pre-delivery to post-delivery, is very smooth and trouble free.